Return

Returning your products
You have the right to cancel the contract within 14 days without giving any reason. The cancellation period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, physically takes possession of the goods. To exercise the right of cancellation, you must inform us of your cancellation by an unambiguous statement (for example in writing, by post or e-mail). You can use the model cancellation form (download model form) or the form below, but you are not obliged to do so. To meet the cancellation deadline, it is sufficient to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods

Consequences of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a different type of delivery than the least expensive type of standard delivery offered by us) without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to cancel this contract. If you only return part of your order, the delivery costs will not be reimbursed. We will reimburse you using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must return or hand over the goods to us without delay, but in any case no later than 14 days after the day on which you informed us of your decision to cancel the agreement. You are on time if you return the goods before the period of 14 days has expired.

In summary:
- You can return the products within 14 days of your purchase.
- You will receive the full purchase price back.
- The return costs (shipping costs) are at your own expense.

How do I return an item?
Before you can return the products to us, we request that you fill in the form below stating your order number and reason for return or call our customer service on telephone number: 0031-85 208 2512.
Return address: Your Decoration BV, Einsteinstraat 25, 6902PB, Zevenaar